You're are all booked and ready to go... here's how to proceed and our important Tour Policies.
The following information will also be mailed to you with your tour deposit and payments.
MAKING A PAYMENT:
Day Trips: require full payment within two weeks of date of reservation.
Overnight Motorcoach Tours: require only a $100.00 deposit within two weeks of date of reservation.
Air Flight Tours: require a $275.00 deposit within two weeks of date of reservation.
Cruise Tours: require a $675.00 deposit within two weeks of date of reservation.
Please note: If deposit is not received within two weeks of date of reservation, your reservation may be released. You will receive a confirmation reflecting your deposit paid and your final payment due date.
Deposits: are 100% refundable up to your final payment due date.
Final Payments: must be received by scheduled date prior to departure, or your reservation may be released. (see below)
TOUR CANCELLATION POLICIES (Current 2022 reservations)
Our “FAIR REFUND POLICY” secures you and your money! We know that unexpected emergencies may arise, and although we
hope this never happens, we try to be most accommodating with your cancellation refund. The following are our cancellation policies for each tour type.
Day Trip Cancellations:
(Full Payment due with reservation)
All Day Trips are fully refundable up to two weeks prior to your Day Trip Departure. Cancellations within two weeks will result in no refund due to your monies already paid to suppliers & vendors guaranteeing motorcoach head count for the Day Trip to operate. Thank you for your understanding. Cancellations within two weeks will result in no refund due to your monies already paid to suppliers & vendors guaranteeing motorcoach head count for the
Day Trip to operate. Thank you for your understanding.
Domestic Motorcoach / Air Overnight Tours:
(final payment due 45 days prior to departure)
In 2022, Our Covid-19 Cancellation Provision protects you in case you would be diagnosed with Covid-19 within 14 days prior to your departure. Your paid tour price is refundable (except for airline tickets if applicable) through our Covid-19 Cancellation Provision for only a Covid-19 illness. A documented doctor medical statement must be provided for this cancellation coverage. Solo Travelers are covered individually (however, NO single supplement will be charged to roommate[s] still able to travel). Spouses/Domestic Partners are covered together for cancellations.
CANCELLATIONS NOT COVID-19 RELATED
Cancel 45-15 Days Before Departure: 50% of total cost refunded
Cancel Within 14 Days Before Departure Date: 100% non-refundable
Cancel For Any Reason Protection Plan
(Plan must be secured at time of booking and paid on final invoice)
Your travel investment and well-being are very important to us!
As an added amenity in booking with us, we now offer the option to include our new “Cancel For Any Reason” Travel Protection Plan available on all domestic tour reservations made on/after April 1, 2022. Protect your trip with this exclusive plan for just $250.00* per person, per tour. Plan must be secured at time of booking and paid on final invoice. This special protection plan will return your entire tour cost (*less the cost of the protection plan).
International Tours, Hawaii, Alaska and Cruises:
(final payment due 90 days prior to departure):
DIRECTIONS Tours does NOT include Cancellation Protection on International, Hawaii or Alaska Tours. Cancellation Refunds are decided by the suppliers/tour operators. These will be outlined to you upon making a reservation. DIRECTIONS Tours highly recommends all traveling guests to purchase a separate Travel Cancellation/Health insurance policy prior to traveling. Many insurance plans are very affordable and will cover non-refundable expenses, additional travel and medical costs in case of an unforeseen health emergency while traveling.
DO I NEED TO BE VACCINATED FOR COVID19 PRIOR TO MY TOUR?
Please review our current Health and Safety Requirements and Policies.
TOUR INFORMATION PACKET:
Overnight Tours: You will receive your Tour Information Packet approximately 7-10 business days prior to your tour departure date. This packet will outline everything for your tour including; pick-up location and time, hotel information, special requests, motorcoach seating, and more pertinent information concerning your vacation tour.
Day Trips: You will receive your pick-up information letter and time approximately 7-10 business days prior to your departure date.
Company photography on tours: Photo Your privacy will be protected at all times, and addresses / email addresses supplied to us will never be shared with a third party. Only information on reserved tours will be sent. Photos taken by DIRECTIONS Tours staff during a tour/day trip are property of DIRECTIONS Tours and customers agree to allow DIRECTIONS Tours to use them for promotional advertising/web/press. If you choose to not have your photo used, please contact us prior to departure for a waiver.
THANK YOU FOR CHOOSING DIRECTIONS TOURS
Privacy Rights / Copyrights / Protection Policy
Directions Saint Louis, LLC / DBA DIRECTIONS Tours acts only as an agent for the various independent suppliers that provided hotel accommodations, transportation, sightseeing, activities, or other services connected with any tour. Such services are subject to the terms and condition of those suppliers. Directions Saint Louis, LLC and their respective employees, agents, representatives, companies and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay or any other incident which may be caused by the negligence, defect, default of any company or person in performing theses services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes. All services and accommodations are subject to the laws and regulations of the state or country in which they are provided. Directions Saint Louis, LLC is not responsible for any baggage or personal effects of any individual participating in the tours/trips arranged by Directions Saint Louis, LLC. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover of some of the expense associated with the loss of luggage or personal effects. Directions Saint Louis, LLC reserves the right to change or alter any of independent hotels, attractions and suppliers on any given itinerary (client will be notified if any changes must be made). Directions Saint Louis, LLC holds all copyrights on all exclusive Directions Saint Louis, LLC tour itineraries and reproduction or use without the consent of Directions Saint Louis, LLC is strictly prohibited.
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