You're are all booked and ready to go... here's how to proceed and our important Tour Policies Options. 

The following information will also be mailed to you with your tour deposit and payments. 

EASY AND SAFE PICK-UP LOCATIONS:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HOME PICK-UP OPTION IS AVAILABLE: 

Our preferred personalized home pick-up shuttle service is Excel Transportation.  Reliable and Friendly, Safe Service.

 For your options, please call them at: (618) 251-9410 or (314) 741-6550 [Metro St. Louis Market].

 

DEPOSIT AMOUNTS AND FINAL PAYMENT SCHEDULES:
Day Trips: require full payment within two weeks of date of reservation.

Overnight Motorcoach Only Tours: require only a $100.00 deposit within two weeks of date of reservation.

Air Flight Tours: require a $275.00 deposit within two weeks of date of reservation.

Hawaii / Cruise / International Tours: require a $675.00 deposit within two weeks of date of reservation.

 

Please note: If deposit is not received within two weeks of date of reservation, your reservation may be released.  

You will receive a confirmation reflecting your deposit paid and your final payment due date.

 

Deposits: are 100% refundable up to your final payment due date.

 

Final Payments: must be received by scheduled date prior to departure and the Final Payment Date will be mailed to you.

FORMS OF PAYMENT ACCEPTED:

Deposits and Day Trip payments may be made by money order or check. Final payments on overnight tours may be made by money order, check or by credit card (Visa/Mastercard accepted).

 

TOUR CANCELLATION POLICIES AND PROTECTION OPTIONS:

We know, now more than ever, life can have unexpected changes, and although we hope you will never have to cancel, we want you to know we are here for you. Our relaxed Cancellation Policies and Protection Option are in place to secure you and your monies.

DO I NEED TO BE VACCINATED FOR COVID19 PRIOR TO MY TOUR?

As we navigate the changing landscape of requirements and protocols in travel, there are destinations, events, and businesses that may required that all visitors/customers be vaccinated against Covid-19. DIRECTIONS Tours guests must be fully vaccinated prior to travel on all tours reserved on/after April 1, 2022. This standard protocol is being implemented by most insured and licensed tour operators and travel professionals around the world and is endorsed by the American Bus Association. All DIRECTIONS Tours employees are vaccinated against Covid-19.

Click HERE for more information

I'M READY TO GO... HOW DO I MAKE A RESERVATION?

We are READY to help you make your reservations and welcome you!  It is easy as 1-2-3 and all you have to do is call!

Contact us now!

MY TOUR IS BOOKED, NOW WHAT CAN I EXPECT BEFORE DEPARTURE DATE?

Overnight Tours: You will receive your Tour Information Packet approximately one week prior to your tour departure date. This packet outlines pertinent informatation including; pick-up (motorcoach and/ or flight location/times, hotel information, attire, and contact numbers. Day Trips: You will receive your pick-up letter including pick-up time approximately one week prior to your departure date.

YOUR PRIVACY IS IMPORTANT TO US!

We care about accessibility, diversity and inclusion and are important values we adhere to for our customers and employees. Your privacy will be protected at all times. Personal information supplied to us will never be shared with a third party. Photos taken by our staff during tours are property of DIRECTIONS Tours and customers agree for them to be used for promotional advertising. If you choose to not have your photo used, please contact us for a waiver.

 

TRAVELER EXPECTATIONS AND ETIQUETTE MOBILITY:

MOBILITY: Travelers should be in good physical and mental health. If you have mobility issues, please be accompanied by a companion that is able to assist you. Our employees are not able to physically help any traveler on a tour. All travelers participate in any itinerary activities at their own risk. ETIQUETTE: Travelers should respect each other and remain punctual for a successful tour experience and enjoyment for all. Inappropriate or abusive behaviors to any other travelers and/or your Tour Navigator/Driver will not be tolerated at anytime. We reserve the right to terminate an abusive traveler that is disrupting the comfort and/or safety of the tour operation(s). DIRECTIONS Tours will make no refund and will accept no liabilty for a travelers removal from a tour. By booking and paying for a tour, you understand and agree to the above. If any claim is made against us, you must indemnify us for the full amount (and legal costs). We thank you for your cooperation.

THANK YOU FOR CHOOSING DIRECTIONS TOURS

We Look forward to welcoming you!

Privacy Rights / Copyrights / Protection Policy

Directions Saint Louis, LLC / DBA DIRECTIONS Tours acts only as an agent for the various independent suppliers that provided hotel accommodations, transportation, sightseeing, activities, or other services connected with any tour.  Such services are subject to the terms and condition of those suppliers.  Directions Saint Louis, LLC and their respective employees, agents, representatives, companies and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay or any other incident which may be caused by the negligence, defect, default of any company or person in performing theses services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes.  All services and accommodations are subject to the laws and regulations of the state or country in which they are provided.  Directions Saint Louis, LLC is not responsible for any baggage or personal effects of any individual participating in the tours/trips arranged by Directions Saint Louis, LLC.  Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover of some of the expense associated with the loss of luggage or personal effects.  Directions Saint Louis, LLC reserves the right to change or alter any of independent hotels, attractions and suppliers on any given itinerary  (client will be notified if any changes must be made).  Directions Saint Louis, LLC holds all copyrights on all exclusive Directions Saint Louis, LLC tour itineraries and reproduction or use without the consent of Directions Saint Louis, LLC is strictly prohibited.  
© Copyright 2022  Directions Saint Louis, LLC, DBA DIRECTIONS Tours, St. Louis, MO  All Rights Reserved.

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Tour Policies and Options